Duty Free inflight onboard | TRO-DF | DFASS Group

Travel Retail Operators

Travel Retail Operators


DFASS Group is a Florida based duty free airline retail and distribution Company who manage the in-flight onboard sales programs for many airlines. Their contracts include organising the product range, pricing, catalogues and distribution for major carriers such as American Airlines, Air Canada and Delta Airlines and in Asia, Singapore Airlines and Garuda.

In recent times many airlines have decided not to run their own onboard duty free sales and have contracted these services out to Firms like DFASS. This removes some of the complexities of running an inflight retail program for the airlines and guarantees them a revenue. Interestingly, airlines only have a 7% share of the world duty free market, even though their prices are often cheaper than the airports, whose share of the market is around 61%.

DFASS also run airport stores and have recently expanded their operations in this market. Another area of business is 'onboard pouring', this involves the purchase and organisation of beers, wines & spirits for consumption on board. It is often overlooked how many drinks are consumed on a flight.

How does duty free work, can you buy, which products do they sell, what shops are available, do they open for my flight, best prices?.

There is a long list of duty-free related questions asked by travellers before they start their journey.

Travel Retail is a diverse business and most Operators have outlets in global locations, so the best travel shopping advice we can offer is to search your destination in the box above and find the stores which are available for your destination. Be it by land, sea or air, duty free stores can be found if you are travelling internationally.

The duty free on arrival global search 'App' for phone and tablet is now available in Android version beta v1, we are working hard to make it the best travel shopping site and mobile App available, the Apple/iOS version will follow soon. You will be able to search the globe from your phone for duty-free shops at your destination, on planes, boats, airports or border stores. To download the app click the image below to check before you fly!