Duty Free Shop airport | | Nuance Group - First - Duty Free Paradise

Travel Retail Operators

Travel Retail Operators

| Nuance Group - First - Duty Free Paradise

The Nuance Group is based in Zurich Switzerland, but it evolved from the British duty-free company Ocean Trading, who used to supply cruise ships leaving from the port of Southampton. Nuance also bought Allders International, who managed airport shops at London's airports and then alongside the inflight supply business of Swissair and Crossair an international retail business developed.

Nuance were the real innovators for the concept of shopping at 'duty free arrivals' and today have shops in the major Swiss airports of Zurich and Geneva. In Australia their retail brand is known as “First Duty Free”, operating shops at Melbourne, Brisbane and Perth airports and in Sydney 'SYD Duty Free' became the world's first online pre-order store for tax free shopping. Another brand they use is “Duty Free Paradise” and their shops in Turkey are branded as such, in Asia they are partnered with a perfume and cosmetics retailer called Watsons.

Branded fashion stores include names such as Cavalli, Emporio Armani and Porsche Design, whilst the on board airline supply business continues in Switzerland.

UPDATE: June 2014. The Global Travel Retail Group Dufry AG has just agreed to purchase a controlling interest in The Nuance Group. Please see our entry for Dufry for more information.


How does duty free work, can you buy, which products do they sell, what shops are available, do they open for my flight, best prices?.

There is a long list of duty-free related questions asked by travellers before they start their journey.

Travel Retail is a diverse business and most Operators have outlets in global locations, so the best travel shopping advice we can offer is to search your destination in the box above and find the stores which are available for your destination. Be it by land, sea or air, duty free stores can be found if you are travelling internationally.


The duty free on arrival global search 'App' for phone and tablet is now available in Android version beta v1, we are working hard to make it the best travel shopping site and mobile App available, the Apple/iOS version will follow soon. You will be able to search the globe from your phone for duty-free shops at your destination, on planes, boats, airports or border stores. To download the app click the image below to check before you fly!